Terms and Conditions

Terms and Conditions

Updated: 21st March, 2017


Our Website ("Website") is provided solely to assist customers in gathering travel information on Bhutan, determining the availability of travel and tourism-related goods and services and making legitimate reservations or otherwise transacting business with travel suppliers purposes only.

The terms “we,” “us,” “our,” “DSB~CarRental,” and “ bhutanmountaintravels.com,” refer to as DSB Tours and Travels is a well established travel company registered under the Tourism Council of Bhutan, Royal Government of Bhutan, and Association of Bhutanese Tour Operators | ABTO.

Our company specializes in Car rental services, Tours, Treks, Cultural tours, Festival tours, Student tours, Adventure tours, Cycling tour, Birding tour, Rafting, Hiking, Buddhism, Farming, Butterfly watching tour.

We have an extensive network of contacts throughout the country and know how to plan a trip to suit your interests.We select some of the finest hotels, restaurants, transport and professional local guides.We offer a wide range of vacationing possibilities from culture, festivals, textiles and handicrafts, photography, bird watching, botanical and spiritual tours to rafting, mountain biking, trekking and hiking. The options are various to suit your needs, interest and requirements.We organize customized tours in accordance with your special needs and interests that are designed with flexibility.www.bhutanmountaintravels.com) and you will be deemed to have accepted any amendments if you continue using DSB Tours & Travels Services after the amendments are displayed.

If you do not accept all of these Terms you are free to get in touch with us for any clarification or discontinue the use of our services.

Using DSB Tours & Travels (www.bhutanmountaintravels.com) Services

As a condition of your use of this Website, you warrant that
(i) you are at least 18 years of age;
(ii) you possess the legal authority to create a binding legal obligation;
(iii) you will use this Website in accordance with these Terms of Use;
(iv) you will only use this Website to make legitimate reservations for you or for another person for whom you are legally authorized to act (a "Third Party");
(v) you will inform any such Third Party about the Terms of Use that apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto;
(vi) all information supplied by you on this Website is true, accurate, current and complete, and
(vii) if you have a DSB (bhutanmountaintravels.com) account for car rental, you will safeguard your account information and will supervise and be completely responsible for any use of your account by you and anyone other than you. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of this Terms of Use.

DSB Tours and Travels PROHIBITED ACTIVITIES such as:

a) use of our Services for any purpose that is improper, unlawful, or to post, share or transmit any material that (i) is defamatory, offensive, obscene or otherwise objectionable; (ii) is in breach of confidence or privacy or of any third party’s rights including copyright, trade mark or other intellectual property rights; (iii) is posted, shared or transmitted for the purpose of advertising or promoting yourself or any third party; or (iv) is misleading or misrepresentative as to your identity or which in any way suggests that you are sponsored, affiliated or connected with DSB Tours & Travels;

b) use DSB Tours & Travels/ car rental (www.bhutanmountaintravels.com)  for any commercial purpose or in any manner which may cause damage to DSB Tours & Travels or bring DSB Tours & Travels into disrepute;

c) disassemble, reverse engineer or otherwise decompile any software, applications, updates or hardware contained in or available via the DSB Tours & Travels Services except as permitted by law;

d) copy, distribute, communicate to the public, sell, rent, lend or otherwise use DSB Tours & Travels Services, or seek to violate or circumvent any security measures employed to prevent or limit your access to or use of DSB Tours & Travels Services;

e) use or interfere with DSB Tours & Travels Services in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users;

f) introduce onto, or transmit via, the DSB Tours & Travels Services any disruptive computer program code, virus, ‘denial of service’ or ‘spam’ attack, worm, Trojan horse, authorisation key, licence control utility or software lock;

g) remove, alter or replace any notices of authorship, trade marks, business names, logos or other designations of origin on the DSB Tours & Travels website or pass off or attempt to pass off the DSB Tours & Travels website services as the product of anyone other than DSB Tours & Travels;

h) use any automated computer program or application to scan, copy, index, sort or otherwise exploit the DSB Tours & Travels Services or any part thereof.

Where you sign up to any feature of, or use DSB Tours & Travels Services that requires the use of a log-in account or password, you agree that you shall be responsible for keeping those password and log-in details confidential and secure. If you become aware, or suspect for any reason, that the security of your log-in details has been compromised, please let us know as soon as you can.

To the extent that any element of the DSB Tours & Travels Services is hosted on a third party website (for example, Facebook or another social media website) and there are separate terms and conditions of use relating to that third party website, you agree to fully comply with such terms and conditions.


DSB Tours and Travels believes in protecting your privacy. Please click here to review our current Privacy Policy, which also governs your use of the Website, and, as stated, above, is incorporated by reference, to understand our practices: Privacy Policy.


Except as set out elsewhere in these Terms, all intellectual property rights including, but not limited to, copyright (including copyright in computer software), patents, trade marks or business names, design rights, database rights, know-how, trade secrets and rights of confidence in the DSB Tours & Travels Services (together, the "Intellectual Property Rights") are owned by or licensed to DSB Enterprises Pvt. Limited. You acknowledge that by using DSB Tours & Travels Services, you will not acquire any right, title or interest in or to DSB Tours & Travels Services or in or to the Intellectual Property Rights except for the limited licence to use DSB Tours & Travels Services granted to you pursuant to these Terms. You further acknowledge that you have no right to have access to any aspect of the DSB Tours & Travels in source-code form.


If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a written notice that includes the following information. Please note that we will not process your complaint if it is not properly filled out or is incomplete. Any misrepresentations in your notice regarding whether content or activity is infringing may expose you to liability for damages.

  1. A clear identification of the copyrighted work you claim was infringed.
  2. A clear identification of the material you claim is infringing on the Website, such as a link to the infringing material.
  3. Your address, email address and telephone number.
  4. A statement that you have a "good faith belief that the material claimed as copyright infringement is not authorized by the copyright owner, its agent or the law.
  5. A statement that "the information on the notification is accurate, and under penalty of perjury, the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  6. A signature by the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  7. You may send us your notice by email to dsbtravels@gmail.com, by fax to +975-2-335798, Attn: Manager, DSB Tours & Travels.

Price accuracy and warranty disclaimer

Your use of the DSB Tours & Travels Services is entirely at your own risk.

In case of rate per km, the minimum km travelled per day shall be fixed at 100km and the cost calculation will be done accordingly. For those exceeding 100km per day the amount calculation will be made as per the exact km travelled in a day.

Although we enforce strict ‘price accuracy’ policies with all partners who provide us with travel data and endeavor to ensure that the content displayed on or via DSB Tours & Travels website (www.bhutanmountaintravels.com) is up to date and accurate, we cannot guarantee the reliability or accuracy of such content.

We provide DSB Tours & Travels services on an ‘as is’ basis and expressly disclaim all warranties, conditions and guarantees of any kind, whether express or implied, including but not limited to, the implied warranties of title, non-infringement, merchantability and accuracy, as well as any warranties implied by usage of trade, course of dealing or course of performance. To the extent permitted by law, we make no representations and do not warrant to you that information’s on DSB Tours & Travels website (a) are accurate, complete or up to date; (b) will always be available; (c) will meet your expectations; or (d) are secure or are free from errors, faults, defects, viruses or malware.

If You, the Renter, Wish to Make Changes to Your Booking
No charge will be made for amending your booking before the start of your rental. This excludes any cost increases caused by a material change to the booking, such as its duration or the car class – or by the car hire company changing its rates following the original booking. With certain car hire companies, amending the driver’s name or the pick-up location may require the cancellation and re-booking of a rental. To cancel your booking, please log in to the Amend/Cancel Booking facility, and click Cancel Booking. Terms & conditions vary per car Hire Company and will be clearly communicated during the booking process.

If We Make Changes to Your Booking
Occasionally it may be necessary for changes to be made to your booking (after acceptance) by us or by the car hire company. In all such cases we will advise you, the renter, as soon as reasonably possible before pick-up and, if the proposed changes are unacceptable, you will be offered a full refund. However, in such circumstances, we shall have no additional liability in respect of any direct or indirect losses you may suffer as a result of such changes

Your liability to us

Subject to these Terms, you will be responsible and liable to us for all actions, claims, proceedings, costs, damages, losses and expenses (including, without limitation, legal fees) incurred by us or our group, and each of our officers, directors, employees and agents, arising out of, or in any way connected with, your use of DSB Tours & Travels online services or breach of these Terms.


DSB Tours & Travels (www.bhutanmountaintravels.com) has adopted a policy of terminating in accordance with the law of Bhutan, in appropriate circumstances and at our sole discretion, subscribers or account holders who are deemed to be repeat infringers.
DSB Tours & Travels may also at its sole discretion limit access to the Website and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.
If you believe that an account holder or subscriber is a repeat infringer, please provide information sufficient for us to verify that the account holder or subscriber is a repeat infringer when filing your notice.

Either party shall give one-month notice to terminate of this agreement.


The Royal Court of Bhutan governs these Terms and Condition. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of this Agreement, including, without limitation, this paragraph.
You agree that no joint venture, partnership, or employment relationship exists between you and DSB Tours & Travels as a result of this Agreement or use of this Website.
Our performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this Website or information provided to or gathered by us with respect to such use.


The captions in these Terms and conditions are only for convenience and do not, in any way, limit or otherwise define the terms and provisions of these Terms of Use.
None of DSB Enterprises Private Limited Company and DSB Tours & Travels or the bhutanmountaintravels.com Affiliates is responsible for any errors or delays in responding to a Request caused by an incorrect email address provided by you or other technical problems beyond their control.


These Terms of Use, together with the Privacy Policy, constitute the entire agreement between you and DSB Tours & Travels relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this Website. If any provision of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon, or relating to this Agreement to the same extent, and subject to the same conditions as other business documents and records originally generated and maintained in printed form.