This policy (together with our Terms & Condition sets out the basis on which any personally identifiable information and data (“Personal Data”) we collect from you, or that you provide to us, will be processed by us. This policy applies to our websites, applications, tools, promotions, email communications, log-in accounts and any other services operated by us (the “DSB Tours & Travels” services).
DSB Tours & Travels services is committed to protecting and respecting your privacy and we make it our highest priority to safeguard the confidentiality of any and all personal details you provide to us. As a visitor or user of DSB Tours & Travels Services (www.bhutanmountaintravels.com) you have the right to know and understand our information privacy practices before providing us with any of your personal details.
By using the DSB Tours & Travels Services (www.bhutanmountaintravels.com) you are deemed to consent to our use of your Personal Data in accordance with this policy.
The DSB Tours & Travels Services (www.bhutanmountaintravels.com) are not intended for children under 13 years of age, and no one under the age of 13 may provide any information to, on or via the DSB Tours & Travels Services. We do not knowingly collect Personal Data from children under 13, and if we learn that we have collected or received Personal Data from a child under 13, we will delete that information.
What type of information do we collect?
We collect information provided by you, such as name, email address or password details, phone numbers, where you sign-up to receive or make use of any of our services; for example where you create a registered account with us, enter a DSB Tours & Travels Services News Letter sign-up to receive ‘Price Alerts’, ‘Airmail’ or other communications. Where you make a booking through our ‘via www.bhutanmountaintravels.com functionality, you may be asked to provide additional information such as your address, passport number and credit card details.
We automatically collect certain information passively as a result of your use of the DSB Tours & Travels Services (www.bhutanmountaintravels.com). This information is linked to the device you use to access the our Services and includes your IP address, operating system, browser type, referring URLs, page views, access times and your geographical location.
We also collect information provided to us when you connect to the DSB Tours & Travels Services (www.bhutanmountaintravels.com) from a third party application, social networking site (such as Facebook or Twitter) or other website (such as a promotion partner).
Use of information
We will use the information we hold about you in the following ways:
· to verify your authorization to access certain features;
· to enable you to access and use the services you select to receive;
· to optimise DSB Tours & Travels Services and personalise your visits by remembering location, language and currency configurations as well as previous searches;
· for system administration purposes;
· to analyse user behavior and trends in order to improve and understand how people use our services;
· to generate aggregated sets of non-personally identifiable information in order to inform business decisions and to power elements of some of our Services;
· to contact you:
- where you have requested that we do so or to respond to communications you have sent us;
- where it is necessary to notify you about changes or updates to our services;
- to send booking confirmations and alerts, notifications or newsletters you have subscribed to, including to your mobile device;
- where you have opted-in or as permitted by law, to send you marketing emails from a DSB Tours & Travels Services regarding our services or those of our partners. You can opt-out of receiving such emails by clicking the unsubscribe link contained at the bottom of them.
As noted above, you may be asked to provide credit card or other payment information to the relevant booking partner or us when you are making a booking using our ‘www.bhutanmountaintravels.com’ feature. In such circumstances that information will be collected and used only for the purpose of processing your booking. When using the DSB Tours & Travels Services on a mobile electronic device, you may also be prompted to provide your credit or debit card details by way of an auto-fill feature. Where you provide such details they will be stored only on the device you use to access the DSB Tours & Travels Services (www.bhutanmountaintravels.com) in question and will not be stored or processed by us in any way except where you request us to do so. Where you elect to make a booking with a third party provider, the credit or debit card details you provided will be used to auto-fill the relevant credit or debit card detail section on that third party provider's website in order to make the booking process easier.
Disclosure of your information
We will never sell your Personal Data to third parties, though we may on occasion share or provide your Personal Data to third parties in accordance with this policy or where we are required to do so by law. We may also disclose your Personal Data if necessary to prevent, detect or prosecute illegal or suspected illegal activities or to prevent other damage or in response to a legal action or to enforce our rights and claims.
We may share your information with affiliate companies within the DSB Enterprises Pvt. Ltd. group for use in accordance with this policy and the purposes set out above.
We may share your information with select third parties to process your information on our behalf or where necessary in order to deliver the service you have requested. For example, we may disclose your email address to trusted third party companies along with other data collected by us to help identify trends and to tailor the DSB Tours & Travels Services and any communications we send to you.
We require these third parties to comply strictly with our instructions and we require that they do not use your Personal Data for their own business purposes, unless you have explicitly consented to the use of your Personal Data in this way. Any third parties who access your data in the course of providing services on our behalf are subject to strict contractual restrictions to ensure that your data is protected, and only processed in compliance with applicable data protection/privacy legislation. We may also independently audit these service providers to ensure that they meet our standards.
Where we run a promotion in conjunction with a third party we may occasionally agree to share the email addresses of participants with the partner running the competition. Where this is the case, it will be clearly stated in the terms of the promotion and you will be asked whether you consent to the use of your data in that way at the point of entry. We have no responsibility for subsequent use or distribution of email addresses by our partners.
Where we direct you to websites of third party travel providers for you to make bookings, we may use your Personal Data to auto-fill selected details within the third party companies website in order to make the booking process easier and more efficient for you.
In addition, we may also disclose your Personal Data where necessary in order to enforce our Terms and conditions or other agreements, or to a prospective buyer and the ultimate buyer in the event that DSB Tours & Travels itself (or part of our business) is sold.
Accessing your Personal Data
In accordance with applicable law, you have the right to find out what Personal Data we hold about you at any time. Where you wish to make such a request, please submit it in writing to firstname.lastname@example.org
You have the right to ask us not to process your Personal Data for marketing purposes. You can exercise this right by checking certain boxes on the forms we use to collect your data or by contacting us at any time. You can also opt-out of receiving any marketing emails by clicking the unsubscribe link contained at the bottom of such emails.
Where you are a user of our sign-in service, you can manage some of your information and personal preferences by from the ‘Account’ area of our website.
If you have any questions about this policy, please contact us by email marked for the attention of the DSB~Rental, Legal Team.